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Terms of Service

The Wali Academy

Welcome to The Wali Academy

These Terms of Service govern your access to and use of our website, online learning platform, training services, study materials, webinars, courses, consultancy-linked training sessions, and any other services offered by The Wali Academy.

By accessing our website, registering for a course, purchasing any training service, downloading materials, or using our platform, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use our website or services.


1. About The Wali Academy

The Wali Academy provides professional training, corporate training, compliance education, regulatory exam preparation, AML/CFT awareness, financial crime compliance training, and related learning support services.

Our training programs may include, but are not limited to:

  • AML/CFT and sanctions compliance training

  • KYC, CDD, EDD, and customer risk assessment training

  • Regulatory compliance training

  • Corporate governance and risk management training

  • CISI, ACAMS, ACFCS, and other exam preparation support

  • Corporate training programs for financial institutions, DNFBPs, virtual asset businesses, and other regulated entities

  • Study materials, quizzes, mock exams, templates, webinars, and recorded sessions

The Wali Academy is an independent training provider. Unless expressly stated, we are not affiliated with, endorsed by, or acting on behalf of any regulatory authority, examination body, or professional institute.


2. Eligibility

By using our website or services, you confirm that:

  • You are at least 18 years old, or you are using the services with the consent of a parent, guardian, employer, or sponsoring institution.

  • The information you provide during registration or payment is accurate and complete.

  • You will use our services only for lawful, educational, and professional purposes.

The Wali Academy reserves the right to refuse access, suspend registration, or cancel enrolment where false, misleading, abusive, or unlawful activity is identified.


3. Course Registration and Access

Course registration may be completed through our website, email, WhatsApp, payment link, invoice, or any other approved registration method.

Access to courses, materials, webinars, or recorded sessions may be provided only after confirmation of registration and payment, unless otherwise agreed in writing.

Access details, login credentials, learning materials, and session links are provided only to the registered participant and must not be shared with any third party.

The Wali Academy may modify course schedules, trainers, delivery methods, content structure, or session dates where necessary. Reasonable efforts will be made to notify enrolled participants of any changes.


4. Training Content and Educational Purpose

All training content, materials, videos, slides, templates, quizzes, notes, summaries, examples, and discussions are provided for educational and informational purposes only.

Our content is not intended to constitute legal advice, regulatory advice, financial advice, investment advice, tax advice, immigration advice, or professional certification assurance.

Participants and corporate clients remain responsible for obtaining independent professional advice where required and for ensuring compliance with applicable laws, regulations, regulatory notices, and internal policies.


5. Exam Preparation Disclaimer

The Wali Academy may provide exam preparation support for professional qualifications and regulatory exams.

However:

  • We do not guarantee exam success, passing marks, certification, licensing approval, employment, regulatory approval, or professional accreditation.

  • Exam content, format, passing criteria, syllabus, and rules are controlled by the relevant examination body or authority.

  • Our study materials and training sessions are designed to support learning and preparation but should not be considered official exam material unless expressly stated.

Participants are responsible for checking the latest exam requirements, registration rules, eligibility criteria, and official syllabus directly with the relevant examination provider or regulatory authority.


6. Corporate Training

For corporate clients, training scope, fees, timelines, delivery mode, participant numbers, customization, and deliverables will be agreed separately through proposal, email confirmation, invoice, agreement, or statement of work.

Corporate training may be delivered online, in person, hybrid, live, recorded, or through customized modules, depending on the agreed scope.

The client is responsible for ensuring that nominated participants attend scheduled sessions and comply with the agreed training requirements.

Certificates of attendance or completion may be issued only where applicable conditions are satisfied, including attendance, participation, assessment, or completion criteria.


7. Fees and Payment

All fees must be paid in accordance with the payment terms communicated at the time of registration, invoice, proposal, or agreement.

Fees may be charged for:

  • Course enrolment

  • Corporate training

  • One-to-one exam preparation sessions

  • Study materials

  • Mock exams

  • Recorded sessions

  • Certification of attendance

  • Customized training content

  • Consultancy-linked training support

The Wali Academy reserves the right to revise fees, discounts, packages, and payment terms at any time. Any changes will not affect confirmed registrations unless agreed otherwise.

Access to services may be withheld, suspended, or cancelled if payment is not received on time.


8. Refunds, Cancellations, and Rescheduling

Refunds, cancellations, and rescheduling requests are subject to the specific terms communicated for the relevant course, session, or corporate training package.

Unless otherwise agreed in writing:

  • Fees may be non-refundable once access to materials, recordings, or sessions has been provided.

  • Missed sessions may not be refunded.

  • Rescheduling is subject to trainer availability and prior notice.

  • Corporate training cancellations may be subject to administrative, preparation, or cancellation charges.

  • The Wali Academy may offer credit, rescheduling, or alternative access at its discretion.

Where The Wali Academy cancels a course or session, reasonable efforts will be made to offer an alternative date, replacement session, credit, or refund, depending on the circumstances.


9. Intellectual Property Rights

All content provided by The Wali Academy, including but not limited to course materials, slides, videos, templates, notes, handouts, mock questions, documents, website content, graphics, branding, logos, designs, and recordings, is owned by or licensed to The Wali Academy.

You must not, without prior written permission:

  • Copy, reproduce, sell, distribute, publish, upload, or share our materials

  • Record live sessions

  • Share login details or course access

  • Use our content for your own commercial training services

  • Modify, rebrand, or resell our materials

  • Upload our content to public websites, social media groups, file-sharing platforms, or third-party learning platforms

Any unauthorized use of our intellectual property may result in suspension of access and legal action.


10. User Conduct

You agree to use our website, platform, and training services respectfully and lawfully.

You must not:

  • Provide false registration or payment information

  • Misuse course access or share credentials

  • Harass trainers, staff, or other participants

  • Disrupt live sessions or online learning activities

  • Upload harmful, unlawful, defamatory, or offensive content

  • Attempt to hack, copy, scrape, or interfere with our website or systems

  • Use our services for unlawful, fraudulent, or misleading purposes

The Wali Academy reserves the right to remove participants from sessions, suspend access, or cancel enrolment in case of misconduct.


11. Certificates

The Wali Academy may issue certificates of attendance, participation, or completion, depending on the nature of the course.

Issuance of a certificate does not represent regulatory approval, professional licensing, official accreditation, or guaranteed competence unless expressly stated.

Certificates may be withheld where a participant has not completed attendance, assessment, payment, or other applicable requirements.


12. Third-Party Platforms and Links

Our services may involve the use of third-party platforms such as Zoom, Google Meet, Microsoft Teams, learning management systems, payment processors, or external websites.

The Wali Academy is not responsible for the availability, security, policies, technical issues, or content of third-party platforms.

Our website may contain links to third-party websites. These links are provided for convenience only and do not constitute endorsement.


13. Data Protection and Privacy

The Wali Academy may collect and process personal information for registration, payment, training delivery, certification, communication, marketing, and service improvement purposes.

Such information may include name, email address, phone number, employer, job title, attendance record, payment information, and course progress.

By using our services, you agree to the collection and use of your information in accordance with our Privacy Policy.

We take reasonable steps to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.


14. Marketing Communications

By registering for our services or submitting your contact details, you may receive service-related communications, course updates, training offers, newsletters, or promotional messages.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Service-related communications, including payment, access, schedule, and certificate information, may still be sent where necessary.


15. Limitation of Liability

To the maximum extent permitted by applicable law, The Wali Academy, its owners, trainers, employees, consultants, partners, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss arising from:

  • Use or inability to use our website or services

  • Reliance on training materials or educational content

  • Exam results or failure to pass any exam

  • Regulatory, licensing, employment, or business outcomes

  • Technical issues, interruptions, or third-party platform failures

  • Unauthorized access, data loss, or cyber incidents beyond our reasonable control

Our total liability, where liability cannot be excluded, shall be limited to the amount paid by the participant or client for the specific service giving rise to the claim.


16. No Guarantee of Regulatory Outcome

The Wali Academy may provide training related to regulatory compliance, AML/CFT, financial crime, corporate governance, and risk management.

However, completion of any training does not guarantee:

  • Regulatory approval

  • Licensing approval

  • Passing regulatory inspection

  • Avoidance of penalties

  • Acceptance by any authority

  • Employment or promotion

  • Professional certification or exam success

All regulated entities and professionals remain responsible for their own compliance obligations.


17. Changes to Services and Terms

The Wali Academy may update, modify, suspend, or discontinue any part of its website, courses, materials, or services at any time.

We may also update these Terms of Service from time to time. Updated terms will be posted on the website with a revised effective date.

Continued use of our website or services after any changes means you accept the updated terms.


18. Force Majeure

The Wali Academy shall not be responsible for any delay or failure to perform due to events beyond its reasonable control, including but not limited to technical failures, internet outages, illness, trainer unavailability, natural disasters, government restrictions, regulatory changes, cyber incidents, platform outages, or other unforeseen circumstances.


19. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, unless otherwise agreed in writing.

Any dispute arising in connection with these Terms or our services shall be subject to the competent courts or dispute resolution forum agreed between the parties or applicable under UAE law.


20. Contact Us

For questions regarding these Terms of Service, course registration, payments, certificates, or training services, please contact us: info@thewaliacademy.com


21. Acknowledgment

By accessing our website, registering for a course, purchasing training, downloading materials, or participating in any session, you acknowledge that you have read, understood, and agreed to these Terms of Service.