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KYC/CDD for Front Liners

To train front-line and customer-facing staff on how to identify customers, collect required information, recognize red flags, and escalate concerns during onboarding and ongoing customer interaction.

5 9 Outlines
Real Estate Compliance Officers MLROs and Deputy MLROs KYC/CDD Analysts Front-line and Relationship Management Teams Customer Support Teams Operations and Finance Teams Internal Audit and Risk Teams Senior Management and Board Members DNFBPs and Regulated Entities FinTech Virtual Asset Insurance Broker Financial Services Professionals
KYC/CDD for Front Liners

About this program

To train front-line and customer-facing staff on how to identify customers, collect required information, recognize red flags, and escalate concerns during onboarding and ongoing customer interaction.

Program Content

9 outlines
1

Importance of KYC and CDD in customer onboarding

2

Individual, corporate, and high-risk customer identification

3

Required documents and verification standards

4

Understanding beneficial ownership and control

5

Source of funds and source of wealth basics

6

Customer risk indicators and practical red flags

7

Handling incomplete, inconsistent, or suspicious information

8

Escalation to Compliance/MLRO

9

Practical onboarding scenarios and role-play exercises

Who this program is for

Real Estate
Compliance Officers
MLROs and Deputy MLROs
KYC/CDD Analysts
Front-line and Relationship Management Teams
Customer Support Teams
Operations and Finance Teams
Internal Audit and Risk Teams
Senior Management and Board Members
DNFBPs and Regulated Entities
FinTech
Virtual Asset
Insurance
Broker
Financial Services Professionals
$0.00
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This program includes:

  • Duration: 5
  • 9 Content Outlines
  • 15 Target Audiences

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